Frequently Asked Questions

How much fruit is in a tray?
Most ALL Fruit packs are available in 1, 2, 3 and 4-tray sizes. A tray packed with all Oranges contains about 12 – 16 pieces, depending on variety. A tray packed with all Grapefruit contains about 10 – 12 pieces. A tray packed MIXED Oranges and Grapefruit contains about 5 – 6 Grapefruit and about 6 -8 Oranges, depending on the variety. It all depends on the variety and Mother Nature. Some years, the fruit is larger and some years, it’s smaller.

Shipping charges to USA
*+S/H Shipping charges are determined by the size of the package and its final destination. To assure proper postage and continued handling with Tender Dooley Care, shipping charges to the United States (not including Hawaii or Alaska)

Sampler Size Box (up to 6 lbs) $15.00
1-Tray Size (up to 10 lbs)  $17.00
2-Tray Size (up to 20 lbs) $19.00
3-Tray Size (up to 30 lbs) $21.00
4-Tray Size (above 31 lbs+) $23.00

ADD $5.00 to above shipping charges if sent exclusively by FEDEX.

PLEASE NOTE: We can only ship ALL FRUIT packages to Texas, Arizona and California. NO Deluxe items.

Canadian Shipping- ADD an additional $10.00 to the above Shipping Charges

When is the first shipment of the season?
The shipping season starts just before Thanksgiving with Navel Oranges, followed by Tangerines throughout the Holidays. Honeybells, Temple Oranges and Spring Tangelos are ripe after Christmas. Red Grapefruit is also available throughout the Citrus Season. And this season, we’ll have Sweet Season Tangerines and golden Navel Oranges through Spring!

How is the fruit shipped?
The fruit is hand-picked and washed, waxed and hand-packed within 24 hours of its departure date and travels on temperature-controlled trucks to the closest major metropolitan area in the USA. Final delivery is generally made by FEDEX SMARTPOST, a partnership of the US Postal Service and Fedex. This way, the local Postal Worker delivers the package to your home and will leave a yellow delivery card, if you’re not at home when first attempted. The package will NOT sit outside in freezing weather or be a target for theft. Generally, it takes 5-7 days after the ship date, a bit longer to Western US and Canada.

I’ve ordered before. Can I get a printout of who I ordered to last year?
Yes, just call 813-645-3256 and give us your name or VIP number and we’ll send you your Gift List.

When is my credit card charged?
Payment is made at the time the order is placed. Credit card orders are processed on the date the order is received. Charges may appear on your credit card statement before your fruit is shipped.

When is the guaranteed delivery Christmas order cutoff date?
Orders must reach us by December 13th to arrive fresh and good by Christmas. Call and we’ll be glad to help.This season and because of COVID, so many other businesses that normally would not ship at Christmastime are adding their packages to the already saturated mailstream of USPS, FEDEX and UPS. These Parcel Companies are stating that delays may occur as the Holiday draws nearer. With that in mind, Dooley Groves has made the decision to discontinue shipping orders for Christmas after Monday, December 13th at 4pm.
We will continue to take orders for shipment in early January, when HOPEFULLY, the backlog of shipping has been calmed.

Other Questions? Just call or e-mail. Contact us here